Orders are dispatched daily Monday to Friday. Orders received before 1 pm are despatched the same day. Orders received after 1 pm will be despatched the following working day.

All orders will be despatched via UK Mail. For UK mainland the cost is inclusive in the product price. For Highlands, Islands and N Ireland an additional carriage cost will be shown at checkout. For shipping to any other destination please contact us on 0845 838 1678.

All despatches are acknowledged by email together with a tracking number and a link to track your order. If, for any reason, you will not be in to receive your parcel then please inform us immediately on 0845 838 1678. Multiple attempts to deliver your parcel may incur an extra cost.

Goods damaged in transit. On receipt of goods please immediately inspect them to ensure no damage in transit. If the damage is evident then please inform us immediately on 0845 838 1678, by email hello@kbdabfm.co.uk. Full details of how to return damaged goods can be found in our Returns/Refund Policy.