All KBSOUND products are covered by a 2-year repair or replace warranty.

If you encounter any problems with KBSOUND products purchased from us, please send us an email to or call us on 0845 838 1678.

Please include the following information:

  • Product affected
  • Date of purchase
  • Details of the problem encountered
  • Your contact details

If the product needs to be returned, we will issue you with a Returns Number.